Privacy Policy

This policy explains how Machine Lab (“we”, “us”) handles information collected through this website, www.machinelab.com.bd.

Information we collect

When you send an enquiry through our contact form, we collect the information you provide:

• Name, company, phone number and email address
• Requirement category, project type and message
• Any file you choose to attach

Our web server may also record standard technical information such as IP address, browser type and the pages requested, for security and to keep the website working correctly.

How we use it

• To respond to your enquiry and prepare proposals or quotations
• To communicate with you about your requirement
• To protect the website against spam and misuse

We do not sell your information and we do not use it for unrelated marketing without your consent.

Cookies and tracking

This website does not use advertising or third-party tracking cookies. If we add analytics in the future, this policy will be updated.

Sharing

Your information is shared only with our team members handling the enquiry and with service providers that operate our website and email (for example, our hosting provider), or when required by law.

Retention

We keep enquiry information only as long as needed to respond, maintain business records and meet legal obligations.

Your choices

You can ask us to access, correct or delete the information you submitted by contacting us.

Contact

For privacy questions, email manik@machinelab.com.bd.